Top management staff of the Nigerian Communications Commission (NCC) were in Accra, Ghana recently on a two-day working visit to National Communications Authority (NCA) of Ghana.
The have the two telecom regulatory bodies opportunity to exchange insights on key regulatory areas, including Quality of Service (QoS) monitoring, telecom infrastructure protection, consumer protection best practices, and cybersecurity.
As part of the visit, the NCC delegation led by the Executive Vice Chairman, Dr. Aminu Maida toured the NCA’s Communications Monitoring Centre (CMC), which enables near real-time monitoring of QoS performance across Ghana through its Network Monitoring System.
The team also visited the NCA’s Common Platform, a system used to track the financial performance of licensed operators.
Independent News Express reports that both institutions delivered presentations highlighting their respective regulatory milestones over the past decade.
The NCC shared notable achievements such as the successful implementation of the NIN-SIM linkage policy, the rollout of its Incident Reporting Platform, the development of frameworks for Quality of Service, Consumer Satisfaction, and Compliance Indices, as well as initiatives like Tariff Simplification and the operationalisation of the Presidential Order designating telecom infrastructure as Critical National Information Infrastructure.
The NCC and NCA reaffirmed the importance of continued knowledge exchange, technical cooperation, and collaborative monitoring of telecommunications operations within their respective jurisdictions.
