By using this site, you agree to the Privacy Policy and Terms of Use.
Accept
Independent News ExpressIndependent News Express
  • Home
  • International
    InternationalShow More
    United Nations
    4th International Conference On Financing For Development Delivers Renewed Hope And Action For Sustainable Development
    1 month ago
    The African Development Bank and the United Nations Human Settlements Programme (UN-Habitat) scale up drive for sustainable urbanization in Africa
    AfDB, UN-Habitat Scale Up Drive For Sustainable Urbanisation In Africa
    1 month ago
    UN
    North Africa: Green Climate Fund Approves Record $300m For FAO-designed Projects In Papua New Guinea, Saint Lucia, The Sahel
    1 month ago
    UNICEF
    How Wars Across Middle East, North Africa Affecting Children – UNICEF
    1 month ago
    UNDP
    UN Development Programme Welcomes Historic Deal On Sustainable Development Even Amidst Global Turmoil
    1 month ago
  • Africa
    Africa
    Show More
    Top News
    Human Rights Watch Kicks Over 10-Year Jail Term Giving Burundian Journalist
    3 years ago
    Democracy In Africa In Crisis, Afrobarometer Warns
    2 years ago
    Hopesalive Initiative for Africa
    Queen Temitope Enitan-Ogunwusi Receives African Award In Ethiopia
    2 years ago
    Latest News
    Ghana President Mahama Calms Nigerians’ Fears: No Mass Deportations
    7 days ago
    At Gender Statistics Forum, African Leaders Urge Renewed Commitment To Quality Gender Data
    1 month ago
    Ooni’s Wife, Olori Temitope Enitan-Ogunwusi Takes Ile Ife Royalty To ADWIN Launch In Cote d’Ivoire
    2 months ago
    Independent UN Body Finds Systemic Racism Against Africans And People Of African Descent
    2 months ago
  • Corporate News
    • Media Outreach
  • Politics
    Politics
    Show More
    Top News
    Voters In Katsina Vow To Dump Buhairi, APC
    3 years ago
    My Son Must Win, Ondo State’s King Threatens His People
    2 years ago
    I Will Not Disappoint My Constituents, Dekor Reassures Ogoni People
    2 years ago
    Latest News
    Edo District Bye-election: SDP Candidate, Hon. Isidahomhen Promises To Pursue Best Interest Of Esanland 
    1 day ago
    PHOTOS: Vinod Obasa Takes Oath Of Office
    2 weeks ago
    Gov Adeleke’s Outburst Against Aregbesola Shows Sign Of A Drowning Man – ADC Group
    3 weeks ago
    Youth Party Releases Primary Election Guidelines Ahead of August 16 Bye-Elections
    4 weeks ago
  • News
    • Agriculture
    • Breaking News
    • Tech
    • Maritime
    • Crime
    • Art & Culture
    News
    Show More
    Top News
    Ondo Governor, Akeredolu Begins Construction Of First Flyover In Akure
    2 years ago
    Celebration Of Life: Reverend Adewumi Jegede Of Later House Of God Assembly Buried Amid Pomp
    1 year ago
    Pa Abdulfatah Amoo Ayanwale
    Pa Ayanwale Dies At 76, Fidau Prayers Holds 8 August
    2 years ago
    Latest News
    Ikukuoma’s Foundation Brings Free Medical To Centre Stage At Heartland 2025
    5 days ago
    Retrospect: A Historic Inaugural Meeting of Apapa-Iganmu LCDA
    2 weeks ago
    BREAKING: EFCC Arrests Abdullahi Bashir Haske Over Alleged Money Laundering and Corruption
    2 weeks ago
    X3M Ideas, SO&U, Noah’s Ark, Others Shine At AAAN Gala Night
    3 weeks ago
  • Entertainment
    • Comedy
    • Movies
    • Music
    • Television
    • Concert & Events
    Entertainment
    Show More
    Top News
    GOtv
    Yuletide: GOtv Improves Signal Quality In Abuja, Rivers State
    3 years ago
    It’s Easter Holidays with Top Entertaining Programs Showing from this Week on GOtv
    2 years ago
    Hi-Life Fest: Show Progresses With Six Contestants, Features Frederick Leonard As Guest Judge
    2 years ago
    Latest News
    Unlock More for Less as Big Brother Naija Season 10 Beckons
    3 weeks ago
    Purp vs Raymu: Who Will Be Crowned The Next Nigerian Idol?
    1 month ago
    Local Content Powers African Dreams
    1 month ago
    The Drama Returns As BBNaija ‘No Loose Guard’ Reunion Premieres June 23
    2 months ago
  • Lifestyle
    • Fashion
    • Love & Life
    • Food & Drink
    • Travel & Tourism
    • Relationship
    • Sex
    Lifestyle
    Show More
    Top News
    Sanwo-Olu Receives TAMPAN Award
    6 months ago
    HEPHZIBAH News… Nothing Against The Truth, But For The Truth
    2 years ago
    With Love From Ooni Of Ife, Celebrates Valentine Days With Newborn Babies With Assorted Gifts
    2 years ago
    Latest News
    Noble Call to Service: Inside the Induction of 104 New Knights of St. Mulumba
    2 months ago
    Joining The Knighthood Brings You Closer To God -Sir Eva Njemanze
    2 months ago
    Africa Tech Festival Unveils Strategic Themes For 2025 Event,
    2 months ago
    Lagos SWAN Joins UN To Celebrate World Nutrition Month At Unilag Confab
    3 months ago
  • Business
    • Banking & Finance
    • Oil & Gas
    BusinessShow More
    Opay In Trouble, Caught In Alleged Fraud Allegations And Legal Controversies Between January To July 2025
    1 week ago
    Petralon's Nigerian Drilling Campaign to Boost Offshore Oil Output
    Petralon’s Nigerian Drilling Campaign To Boost Offshore Oil Output
    1 month ago
    Year 2025
    How Nigeria Can Unleash Its Economic Potential – IMF
    1 month ago
    GTCO Plc Becomes 1st West Africa’s Financial Services Institution To Achieve Listing And Trading Of Its Ordinary Shares On London Stock Exchange
    1 month ago
    Unity Bank
    Unity Bank Empowers Young Entrepreneurs With ₦16M Business Grant
    1 month ago
  • Health
    Health
    Show More
    Top News
    South Africa’s Cannabis Growers In Pondoland Left Behind By Legalisation Plans
    3 years ago
    WHO
    WHO Expands Health Services Support For Vulnerable Populations In Nigeria’s Northeast
    2 years ago
    trachoma
    WHO Commends Benin, Mali For Eliminating Trachoma As Public Health Problem
    2 years ago
    Latest News
    At AIDS Council Meeting, Lagos First Lady Urges Bold, Sustainable Action for Nigeria’s HIV Response
    4 days ago
    Africa Speaks Out, Ready To Stop Health Worker Migration Crisis
    6 days ago
    AIDS Society Welcomes US Bipartisan Move To Protect PEPFAR
    3 weeks ago
    SSB Tax: Industry Actors, Paid Mouthpieces Slammed Over Campaign To Stop CAPPA
    1 month ago
  • More
    • Sports
    • Aviation/Transportation
    • Deliverance Hour
    • Industry & Labour
    • Insurance
    • Interview
    • Judiciary
    • Metro
    • Opinion
    • Property
    • Religious
    • Romance
    • Science & Discovery
Reading: HP Unveils AI-Powered Services and Certified Refurbished Hardware Offerings to Enhance Reliability and Reduce Impact
Share
Notification Show More
Aa
Independent News ExpressIndependent News Express
Aa
  • Home
  • International
  • Africa
  • Corporate News
  • Politics
  • News
  • Entertainment
  • Lifestyle
  • Business
  • Health
  • More
Search
  • Home
  • International
  • Africa
  • Corporate News
    • Media Outreach
  • Politics
  • News
    • Agriculture
    • Breaking News
    • Tech
    • Maritime
    • Crime
    • Art & Culture
  • Entertainment
    • Comedy
    • Movies
    • Music
    • Television
    • Concert & Events
  • Lifestyle
    • Fashion
    • Love & Life
    • Food & Drink
    • Travel & Tourism
    • Relationship
    • Sex
  • Business
    • Banking & Finance
    • Oil & Gas
  • Health
  • More
    • Sports
    • Aviation/Transportation
    • Deliverance Hour
    • Industry & Labour
    • Insurance
    • Interview
    • Judiciary
    • Metro
    • Opinion
    • Property
    • Religious
    • Romance
    • Science & Discovery
Have an existing account? Sign In
Follow US
  • Advertise
© 2022 Foxiz News Network. Ruby Design Company. All Rights Reserved.
Independent News Express > Blog > Tech > HP Unveils AI-Powered Services and Certified Refurbished Hardware Offerings to Enhance Reliability and Reduce Impact
Tech

HP Unveils AI-Powered Services and Certified Refurbished Hardware Offerings to Enhance Reliability and Reduce Impact

Last updated: 2025/01/08 at 7:56 AM
7 months ago
Share
AI-Powered Services
SHARE

Today, ahead of the Consumer Electronics Show (CES) 2025 in Las Vegas, HP Solutions announced expanded offerings designed to enhance reliability for maximum employee and IT productivity while helping companies contribute to supporting environmental sustainability. These new offerings include enhanced HP Support Services packages, a new HP Device Registration Service, and expansion of the HP Certified Refurbished PC portfolio.

IT is under immense pressure to deliver top-notch support and device maintenance. But the traditional approach of reactive diagnosis and remediation only adds to the frustration and costs associated with employee downtime. As organizations turn to trusted partners to help guide this shift toward more proactive issue remediation, HP is introducing AI-powered device health insights across its latest portfolio of Hardware Support Services.

These HP Support Service enhancements vary by package:

  • HP Essential Support: In addition to quality standard business day remote support, HP Essential will now include onsite device repair to help get PCs back up and running wherever hybrid work happens. Customers will be able to opt in or opt out of device health insights that help HP proactively identify, diagnose and remediate PC issues.

HP Premium Support: In addition to 24×7 quality remote support and onsite repair with next business day response1, HP Premium Support will now include AI-powered device health insights for predictive

- Advertisement -
Ad imageAd image

Service levels and response times for HP Care Packs may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit https://cpc2.ext.hp.com/. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service, or the HP Limited Warranty provided with your HP Product.

HP Smart Support is available to commercial customers through your HP service representative and HP Factory Configuration Services; or it can be downloaded from hp.com/smart support. HP Smart Support automatically collects the telemetry necessary upon initial boot of the product to deliver device-level configuration data and health insights. 

  • detection of device issues, end-user pop-up alerts to proactively address potential issues, and automated ticketing for convenient scheduling of onsite repairs before business is disrupted.
  • HP Premium+ Support: Includes all of the features of HP Premium Support, plus the addition of preferred access to parts and HP service experts for our fastest repair times.

“HP is helping organizations minimize employee downtime so they can remain productive and focused on business priorities,” said Marcos Razon, SVP & President, HP Lifecycle Services. “Leveraging the power of AI, HP is working to prevent issues for customers before they ever arise and give support staff the insights needed for faster first-time fixes.”

These enhanced HP Support Service packages are available globally asa transactional attach to new devices or existing devices post-warranty, as well as part of a Managed Device Solution.

At CES, HP is also announcing HP Device Registration Service to help IT reduce the time spent on deploying, managing, and retiring devices. This service is particularly relevant with support for Windows 10 ending in October 2025. As organizations transition aging fleets to new fleets, HP can better support modern management customers.

HP Device Registration Service streamlines device registration in Intune, within 48 hours of the order shipping from the factory, providing:

  • Seamless device integration: Devices registered in customers’ preferred Modern Device Management platform as part of the manufacturing process, reducing second-touch configuration by IT.
  • Registration after shipment: Devices registered within 48 hours from order ship date so user profiles can be assigned before delivery.
  • Automation and reporting: Automation to ensure fast and accurate registration of devices and dedicated reporting that provides enhanced monitoring, efficient data management, and secure access to registration data.
  • Intune settings: Ability to apply Autopilot user profiles and settings from Intune for simplified out-of-box experience.
    • Tenants and Group Tags: Supports one or multiple tenants, fixed or dynamic group tags.
    • Option to combine services: Available as a standalone service, or the option to combine with other Configuration Services for pain-free device rollouts.
  •  HP Device Registration Service is expected to be available globally in February 2025. In addition, HP is expanding the availability of HP Certified Refurbished PCs and adding more devices to its HP Renew Solutions portfolio. By expanding the HP Renew Solutions portfolio, HP is providing more options for customers to advance circularity goals while keeping employees productive with optimally performing devices. The expanded HP Certified Refurbished PC portfolio will include:
    • HP EliteBook 830 G8 (US only)
    • HP EliteBook 840 G8
    • HP EliteBook 850 G8
    • HP EliteDesk Mini 800 G6
     All of these devices include a standard 1-year limited warranty and will now offer the option of 2- or 3-year Offsite Support packages. HP Certified Refurbished PCs are already available direct in the US and France and will also be available in April. “Organizations are increasingly implementing circularity into business practices, driven by consumer preferences, customer commitments, and new government regulations,” said Grant Hoffman, SVP Operations and Portfolio, HP Solutions. “As customers seek solutions to meet these needs, we’re driving a broader mix of HP Certified Refurbished devices with availability across more countries to provide reliable solutions that meet both their performance and sustainability requirements from a trusted technology leader.HP remains focused on preparing customers for the Future of Work so they can provide employees with exceptional experiences. Today’s news showcases that commitment by helping keep the workforce both productive and engaged.               

You Might Also Like

AI-Powered Solutions: Fighting Back Against Rising Cyber Crime By By Yesh Surjoodeen

Africa Tech Festival Unveils Strategic Themes For 2025 Event,

How Protected Are Your Printers For The Coming Of Quantum Computing ?

Revolutionising Cloud Access for Nigerian Business with Local Innovation

How Nigerian Schools Can Innovate With AI – Expert

TAGGED: Consumer Electronics Show, HP
INadminNG January 8, 2025 January 8, 2025
Share This Article
Facebook Twitter Whatsapp Whatsapp LinkedIn Telegram Email Print
Previous Article Emmanuel Macron French President Macron Accused Of ‘Contempt’ Over Africa Remarks
Next Article 2025 Lagos State Challenge Cup 84 Clubs Register For 2025 Lagos State Challenge Cup
about us

Independent News Express (iNews Express), a publication of 4Ds Nigeria Limited, is birthed out of the desires of the founding fathers to report News as it is.

We value Professionalism, Excellence, Service, Creativity and Integrity.

The Company

  • Home
  • About Us
  • Contact Us
  • Privacy & Policy

Quick Links

  • Advertise with us
  • Newsletters
  • Deal

Categories

Find Us on Socials

© Independent News Express. All Rights Reserved.
Welcome Back!

Sign in to your account

Lost your password?